SmartphonesPLUS started as an electronic buyback company that has grown into offering electronic device repair. We also sell a wide variety of certified pre-owned phones and tablets, phone cases, screen protection, and other accessories. We have become one of the leading companies for all mobile needs in the area.

We currently have two retail locations. The first one is in Coralville, IA inside the Coral Ridge Mall, and the second store is in Cedar Rapids, IA on Blairs Ferry Road NE. We are in need of the right employees that are going to help us grow and improve our business as a whole.

If you love to learn about new technology, marketing, sales, and/or electronic repairs we encourage you to apply to one of our open positions!

Cell Phone Repair Technician

Does learning about the latest technology, working with people, and managing a store interest you? If so, this is a great opportunity to grow with SmartphonesPLUS, a start-up based here in Iowa. We are looking for an independent, self-starter to work at our cell phone repair, sale, and buy-back stores located in Coralville, IA inside the Coral Ridge Mall, and in Cedar Rapids, IA on Blairs Ferry Road NE. iPhone and/or Android phone repair experience is required. It’s also a plus if you are familiar with iPad and tablet repair.

Daily Tasks Include:

  • Answering customer’s questions, concerns, and providing repair/device buyback quotes in person, over the phone, email, and through social media.
  • Diagnosing smartphone and tablet issues
  • Successfully repair smartphones and tablets
  • Provide accurate trade-in quotes to customers based on an evaluation of their device
  • Sell phones, tablets, laptops, and accessories
  • Accurately use our point of sale (POS) software to track all customer transactions

Skills & Requirements:

  • Previous sales, business, management, or marketing experience is preferred, but not required.
  • A good working knowledge of electronics (phones, tablets, laptops) in general.
  • Excellent customer service skills as well as oral and written communication skills.
  • Results oriented.
  • Proficient in the use of Google Apps & Microsoft Excel.
  • Self-motivated and strong work ethic.
  • Provides customers with courteous, friendly, fast, and efficient service.
  • Attention to detail.
  • Problem solving ability.
  • A valid driver’s license and reliable transportation.
  • A flexible schedule.
  • Responsible.

Job Type:

  • Part – Time
  • Full – Time

Experience:

  • 1 – 2 years of customer service
  • Phone, tablet, and/or computer repair experience

Salary:

  • $10 – $15/hr + commissions & bonuses

Communication method(s) used:

  • In person
  • Social Media
  • Email
  • Phone

Job Type:

Full-time, Part-time

Salary:

$10.00 to $15.00 /hour + commission

Experience:

  • iPhone or Android Phone Repair: 1 year (Required)
  • Customer Service: 1 year (Preferred)
  • Retail Sales: 1 year (Preferred)

Education:

  • High school or equivalent

This Job Is Ideal for Someone Who Is:

  • Dependable — more reliable than spontaneous
  • People-oriented — enjoys interacting with people and working on group projects
  • Adaptable/flexible — enjoys doing work that requires frequent shifts in direction

This Company Describes Its Culture as:

  • Team-oriented — cooperative and collaborative
  • Detail-oriented — quality and precision-focused
  • People-oriented — supportive and fairness-focused

Working Days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Business Hours:

  • Monday – Saturday: 10am-9pm
  • Sunday: 11am – 6pm

License:

  • Driver’s License

Language:

  • English (Preferred)

Work Authorization:

  • United States
  • Date Format: MM slash DD slash YYYY