Guide to Removing iCloud, Google, and Samsung Accounts

Be sure to sign out of your iCloud, Google, or Samsung account before factory resetting your device. A factory reset alone will not wipe off these accounts. To be sure your accounts are removed after a factory reset go through the device set up until you get to the home screen. If you arrive at a screen that says “Activation Locked” or asks for Google or Samsung account login information then you have not removed these accounts from your device.

Please be sure that you are logged out of your accounts – not logging out of your accounts could cause a delay in payment. We do not offer a cash value for any device that has accounts that are still active.

For Apple Devices:

How to sign out of my iCloud Account on iPhone, iPad, and iPod Touch

  1. Go to Settings > [your name].
  2. Scroll down to the bottom.
  3. Tap Sign Out.
  4. Enter your Apple ID password and tap Turn Off.
  5. Turn on the data that you want to keep a copy of on your device.
  6. Tap Sign Out.
  7. Tap Sign Out again to confirm that you want to sign out of iCloud.

 

How to sign out of  my iCloud Account on Apple Watch

To remove your personal information and take off the Activation Lock from your Apple Watch before selling it follow these instructions:

  1. Keep your Apple Watch and iPhone close together.
  2. Open the Apple Watch app on your iPhone and tap the My Watch tab.
  3. Tap your watch’s name at the top of the screen, then tap the information button .
  4. Tap Unpair Apple Watch. For cellular models of Apple Watch, tap Remove [Carrier] Plan. If you aren’t going to pair with a different watch or iPhone, contact your carrier to cancel your cellular subscription.
  5. Enter your Apple ID password to turn off Activation Lock. If you forgot your Apple ID password, you can reset it.
  6. Tap again to confirm. When you unpair, your iPhone will try to create a backup of your Apple Watch. If you get a new Apple Watch, you can use the backup to set it up.

Check to see if Apple Watch Activation Lock is on

Follow these steps on your paired iPhone to see if Apple Watch Activation Lock is turned on:

  1. Open the Apple Watch app on your iPhone.
  2. Tap the My Watch tab, then tap your watch name at the top of the screen.
  3. Tap the info button .

If you see Find My Apple Watch, then Activation Lock is on.

How to sign out of iCloud on my Mac

  1. Choose Apple menu > System Preferences.
  2. Click Apple ID, then click Overview. If you use macOS High Sierra or earlier, click iCloud.
  3. Click Sign Out.

How to sign out of iCloud on my Apple TV

  1. Go to Settings > Accounts > iCloud.
  2. Select Sign Out.

How to sign out of my iCloud account remotely:

1. Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).
2. Then click Find My iPhone.
3. Click All Devices, then select the device.
4. Click Remove From Account.
5. The device has now been removed.

For Samsung, Google, and Android Devices:

*If you have a Samsung device be sure to sign out of your Google Account and Samsung Accounts!

How to sign out of my Google Account on Android devices

Please note: Settings can vary by phone. For more info, contact your device manufacturer.

  1. Open your phone’s Settings app.
  2. Tap Accounts. If you don’t see “Accounts,” tap Users & accounts or Accounts and backup.
  3. Tap the account you want to remove › Remove account.
  4. You may need to enter your phone’s pattern, PIN, or password for security.
  5. If you have multiple Google accounts on your device, be sure to remove all Google accounts.

How to sign out of Samsung Account on my Samsung device

  1. From Settings, tap Accounts and backup.
  2. Tap Accounts, and then select your Samsung account.
  3. Tap Personal info and then tap More options (the three vertical dots). …
  4. Tap Sign out.
  5. Review the information, and then tap Sign out.
  6. Enter your password to verify your identity, and then tap OK.

How to sign out of Samsung Account on my Samsung Galaxy Watch

  1.  Sign into your Samsung Account.
  2.  Scroll down the screen and select DEVICES.
  3.  Locate the device you would like to remove from your Samsung account then tap on Sign out.
  4.  Select Confirm to sign out of your Samsung account from that specific product.

How to remotely sign out of Samsung Account

  1.  Sign into your Samsung Account.
  2.  Scroll down the screen and select DEVICES.
  3.  Locate the device you would like to remove from your Samsung account then tap on Sign out.
  4.  Select Confirm to sign out of your Samsung account from that specific product.

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